Our Careteam

Lauri LaPlante
Practice Manager
Growing up in Chittenango, Lauri and her family constantly had dogs, cats, and horses. Animals have played a huge role in her life ever since her earliest days, so following her passion just made perfect sense. Now, Lauri’s journey in veterinary medicine has come full-circle: she’s Fayetteville Veterinary Hospital’s Practice Manager!

Lauri was still in high school when she started working here at the clinic as a Kennel Assistant. After two years, she was offered a job on the previous hospital owner’s horse farm, which she accepted. When the hospital changed ownership, she was asked to come back and work at the front desk—Lauri decided to work nights and weekends at first, then became a full-time employee a short time later. She’s been devoting herself to the area’s pets and animal parents ever since and hasn’t regretted a single moment.

Along with her husband and son, Lauri shares her home with a variety of pets. She has two Rottweilers, Tilly and Banjo; a pair of goats named Hatfield and McCoy; two Appaloosa horses named Indy and Bailey; and three loveable cats. Lauri currently shows her horse, Indy, in a variety of competitive disciplines, and they’ve won numerous “Horse of the Year” awards through the Appaloosa Horse Association!
Stephanie grew up in Canastota, New York with her parents and younger brother, and felt an intrinsic connection with the earth’s creatures from a young age. She’s always suspected that she would love working alongside other pet-lovers in a place that valued the love and loyalty our animal friends give us. Stephanie has found just that here at Fayetteville Veterinary Hospital!

Stephanie became a member of the hospital’s front-desk team in 2009, and her favorite part of the job is talking with clients and interacting with their adorable pets. In her 10-plus years as a member of the hospital family, she’s found that no two days are ever quite the same!

In her time away from work, Stephanie likes reading, traveling, and spending time with her family. She and her husband, Andrew, share their home with their two wonderful sons, Austin and Mason, as well as a pair of cats named Magic and Mittens.
Zach Hisert
Zach has always believed that the world needs a little more compassion. He couldn’t think of a better place to focus that energy than in a veterinary hospital! His varied professional experience coupled with his lifelong passion for animal care made the veterinary field the perfect fit. Zach is proud to help pet parents and their furry companions as a member of the clinic’s front-desk team.

Zach grew up in Amsterdam, New York and first came to the Syracuse area to study at Le Moyne College. His professional background includes experience in fundraising, recruiting, and workers’ compensation, and when an opportunity arose for him to use his business and human resources experience in a veterinary setting, he jumped at the chance! Zach became a member of the Fayetteville Veterinary Hospital family in June of 2017 and hasn’t looked back since.

Zach’s favorite part of his work here at the clinic is the direct impact his efforts can have on pet owners and their companions. He loves being able to make each and every visitor to the hospital feel welcomed, comfortable, and cared for. Getting to meet and greet adorable pets every day is just the icing on the cake!

Away from work, Zach’s main hobby is exercising. He likes competing in triathlons and other races, including the local Mountain Goat race. So far, his greatest accomplishment has been completing the Ironman race in Chattanooga, Tennessee in the fall of 2018, a feat that involved 13 and a half hours of straight exercise!
Pam Reilly
Before she was an employee here at Fayetteville Veterinary Hospital, Pam was a client. She brought her own beloved dog in to see Dr. Bunnell, and the care, compassion, and kindness she received during her visits made a permanent impression. Pam knew that she wanted to give the same kind of service to other pet owners, so she took a chance and applied for a job! Now, she’s a proud member of the front-desk team.

Pam is originally from New Jersey but grew up in Central New York. She worked in the property and casualty insurance field for many years until retiring in the fall of 2018. It wasn’t long before she had accepted a job offer here at Fayetteville Veterinary Hospital! Pam particularly enjoys meeting a wide variety of pets and owners, and she makes it her mission to help every visitor—whether they have four legs or just two—comfortable during their time here at the clinic.

When time permits away from work, Pam likes decorating her home, spending time outdoors, gardening, and going for walks with her silly beagle puppy, Lucy, who never fails to put a smile on Pam’s face. She also enjoys spending time with her daughter, Katie, who lives outside of Boston with her husband, dog, and two cats.
Licensed Veterinary Technician
Terri Drake
Licensed Veterinary Technician
Terri is a native of Central New York, and started here at Fayetteville Veterinary Hospital as a Kennel Assistant when she was only a junior in high school. She’s been caring for animals her entire life! Terri is a Licensed Veterinary Technician and couldn’t be happier to help the area’s pets and animal parents as a member of the clinic family.

Terri earned her degree in veterinary technology from the State University of New York-Delhi after high school, then returned to Fayetteville Veterinary Hospital as a Licensed Veterinary Technician. She’s been here ever since! Terri is especially passionate about anesthesia and surgery, and she also likes diagnostic work. Above all, she’s fond of connecting one-on-one with pets and their loving owners—nothing beats getting to know that she’s made a real difference!

Terri’s interests away from work include reading, birdwatching, and sports. She is married with three children, as well as two wonderful grandchildren, and shares her home with a quirky dog, Rosco.
Licensed Veterinary Technician
Felicia decided to become a veterinary professional for one simple reason: she’s always wanted to serve as an advocate for pets and help to strengthen the all-important bonds between animals and owners. As a Veterinary Technician with the Fayetteville Veterinary Hospital family, Felicia gets to do just that!

Felicia is originally from Pennsylvania and studied biology in college before continuing her education in veterinary technology. After graduating from the State University of New York-Delhi, she worked in general practice for two years and then explored a specialty in cardiology. Upon returning to the general practice field, Felicia joined the Fayetteville Veterinary Hospital team in the summer of 2017 as a Relief Technician. A few short months later, she was happy to accept a full-time job offer. She’s been here ever since!

Outside of work, Felicia likes reading, playing guitar, cooking, knitting, and traveling. She lives with an outdoors-loving Golden Retriever as well as three noisy cats named Mud, Rafiki, and Runner.
Ashley Champion
Veterinary Technician
Ashley grew up around everything from dogs and cats to horses and cattle. She’s spent her whole life working with animals, and always knew that a career in the veterinary world would suit her well. Now, Ashley gets to live her dream every single day—she’s a Veterinary Technician with the Fayetteville Veterinary Hospital family!

Ashley grew up on a dairy farm in Chittenango, New York and first joined the Fayetteville Veterinary Hospital team in May of 2004 on the recommendation of fellow employees. She began as a Kennel Assistant, and is currently enrolled in classes at Penn Foster College in order to receive her official certification as a Veterinary Technician.

When she’s not here at the clinic helping pets to feel better, Ashley likes showing draft horses, relaxing at the beach, and spending time with her own animal companions at home. She has two dogs—Lilly the Silver Labrador and a Doberman named Khall—as well as a pair of loveable cats who go by Gary and Beans.
Nicole Whalen
Veterinary Assistant
Nicole used to work as a Spanish teacher, but realized that her heart wasn’t truly in her job. She decided to take a step back and think about what she truly loved. One thing came to mind: animals. Nicole decided to change careers and pursue her passion for pets—the rest is history!

Nicole is originally from Baldwinsville and launched her animal-care journey by serving as an Animal Caretaker at the Humane Society of New York. Knowing that she wanted to learn more, she joined the Fayetteville Animal Hospital family in July of 2019 and serves as a Veterinary Assistant. Nicole couldn’t be happier to gain real-world experience in a medical setting, and plans on continuing her education in the future and becoming a Veterinary Technician.

When she’s not at work, Nicole enjoys traveling—she even lived in Madrid, Spain for a few months!—and fostering kittens through the Humane Society of New York. She has one cat of her own: Chispa, who is extremely sassy to just about everyone but Nicole.
Veterinary Assistant, Kennel Assistant
The very first dog that Diane owned as an adult was only three weeks old when he was given to Diane. The pup had a few medical issues that needed to be addressed, and Diane found herself fascinated as she helped medicate and nurse the dog to full health. She quickly realized that she wanted to learn more! That’s why Diane decided to become a veterinary professional herself.

Originally from the Detroit, Michigan area, Diane began her animal-care journey by volunteering at an animal shelter. It wasn’t long before she was hired on as an employee. From there, Diane ventured into day practice, emergency care, and animal control work before joining the Fayetteville Veterinary Hospital family in August of 2017. Having previously worked with Dr. Bunnell, she was thrilled to join forces once again to provide the best possible care to the area’s pets!

When she’s not at work, Diane can be found curling up with a good book or enjoying the company of her own pets at home. She has two dogs—a Golden Retriever named Duke and a playful German Shepherd named Shelby—as well as three adorable cats named Yuki, Celery, and Pandora.
Bonnie Morse
Kennel Assistant
Bonnie served as a high school English teacher for 32 fulfilling years before deciding to retire and embark on a new journey. She’d always had a soft spot for pets, so she decided to take a leap of faith. Bonnie couldn’t be happier with her choice! She’s proud to serve as a part of Fayetteville Veterinary Hospital’s compassionate kennel staff.

Bonnie was born in Morristown, New Jersey but moved to Fayetteville at the age of two. She’s been here ever since! After her years of teaching, Bonnie joined the Fayetteville Veterinary Hospital team in September of 2018 and makes it her mission to help each and every boarding visitor to the clinic feel welcomed and comfortable. She doesn’t stop there, though—Bonnie is currently enrolled in online classes to become a Veterinary Technician and help pets in an even more hands-on way!

When she has time between her coursework and her duties here at the clinic, Bonnie likes making art and giving her time to the Long Island Bulldog Rescue. At home, she and her husband, Tim, enjoy the company of many pets of their own. They have three rescued English Bulldogs—Daisy, Brenda, and Wally—as well as a pug named Lene, all four of whom love donuts. Bonnie and her husband also share their lives with an African Gray parrot named Modoc, a Cockatoo who goes by Hi, Boris the rabbit, a turtle named Max, four chickens, and several goldfish.
    • Barb D.Barb D.

      The best practice I have ever been to , I wouldn't trust our pets with anyone else. Our 4 year old cat had to have a bladder stone removed last week and... Read More

    • Missy E.Missy E.

      I have had nothing but great experiences with Dr. Chapman. There have been a couple of times I have brought my dog in and they haven't even charged me for... Read More

    • Kristen WordenKristen Worden

      I absolutely love the entire staff. They are so caring, thoughtful and kind. Dr Bunnell is the BEST vet-he has taken such excellent care of my high maintenance cat. He understands how much people love pets-and he will do everything he can to help your pet. The entire staff is just so wonderful. I’ll never go anywhere else. 😻

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    • Shannon CrossmanShannon Crossman

      Dr. B is great, dogs liked him! Recently had my English Bulldog neutered and it was ent very well. He’s healing great, staff was great dropping off, picking up and they even called the next day to see how he was. Made it a much less stressful experience.
      Thank you!!
      From Sanibel and Captiva’s family

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    • Sue LudwigSue Ludwig

      The Fayetteville Veterinary Hospital and staff are wonderful. Dr. Bunnell and staff are friendly, caring and understand that a pet is truly part of your family. The care and compassion that we received when we had to put our 15 year old cat down was more than we could have ever asked for. Dr. Bunnell and staff are accommodating and will work around your schedule to make sure your pets needs are met. They have been wonderful to our new kittens that had health problems when we adopted them from the shelter. With their help, our new cats will lead a happy and healthy full life. We are very thankful for everything that they have done for us and our cats over the years. We wouldn’t trust our cats at any other veterinary hospital.

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    • Carolyn Tomb WeberCarolyn Tomb Weber

      Love all the doctors at the Fayetteville Veterinary Hospital! Excellent care excellent animal and people skills… we’ve been taking our pets there for years and couldn’t be happier!

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    • Jenna Marko CompeauJenna Marko Compeau

      The first experience was not the best. I made Dr. Bunnell aware of the issue and he was extremely apologetic and made my second experience much better! I feel confident that he knows what he is talking about when it comes to the allergies my dog is experiencing. He isn't pressuring in making you buy all sorts of products that may not help the problem which I definitely appreciate.

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